Celebrating 3 Years of Trading!
It's been a roller coaster of a time, but we are very pleased to say we are still here going strong and celebrating our third birthday!
Our small team here at Nature Shop had a very rocky start when we were made redundant in early 2014 and decided to pick up the pieces, carry on and make Nature Shop what we felt it could be.
Although it has been a huge challenge, a massive learning curve and never easy, we absolutely love what we do, we have a vision, we have a goal and we are so passionate about getting our message out there.
We may be a small independent business, but we are working hard to be heard amongst all the huge businesses and competition out there. We are determined to keep pushing forward and to make ourselves be heard and be noticed for our unwavering values.
We believe passionately in our vision for Nature Shop
- Excellent, traditional and personal customer service
- A smooth and enjoyable customer experience
- Supporting sustainable and ethical brands
- Encouraging everyone to get outdoors and active
- To support communities and artisans
- To stock high quality natural and sustainable fibres
- Reduce, Recycle and Reuse
- To always trade consciously, ethically and mindfully
We love what we do here at Nature Shop, even through the challenges of limited resources and being such a small team, for us it is a 24/7 business which we live and breathe and is rewarding in so many ways.
We love to go that extra mile for our customers and when we manage to deliver in time for an urgent excursion, or when we get positive comments from our customers, when we find great products that are supporting communities, or when we win a business award, it makes all the hard work and challenges worthwhile.
What Makes Nature Shop Special?
Nature Shop is a family owned, small business, we are passionate about what we do and we love what we do. When shopping with a small family run business, you have people who care 110% along every step of your journey......you are not a number to us.
UK OWNED AND OPERATED
We are UK owned and operated, contributing directly to the UK economy and helping to support our local and national communities.
PERSONAL CUSTOMER SERVICE
We pride ourselves on giving excellent, 'personal' customer service to our treasured customers. Whether you contact us by phone, email or our online contact form, we strive to get back to you straight away with what ever you may need. We thrive on that feeling you get when you have gone 'above and beyond' for someone and have made their day.
COMPANY WITH A CONSCIENCE
Nature Shop is a company with a conscience and environmental and social responsibility is what drives us!
BELIEVING IN WHAT WE DO
Before stocking a brand we learn everything about them and we always try out the products. This ensures that not only do all the brands we stock fit in with our company beliefs 100%, but we also have an extensive knowledge of all the products we have in the warehouse.
EXCELLENT SHOPPING EXPERIENCE
Our customers are vitally important to us and we will not treat you like a number. We do everything we can to ensure shopping with Nature Shop is enjoyable and satisfying from the ease of navigating our website, our stress free exchanges, to listening and helping you make decisions when you call.
REWARDING OUR CUSTOMERS
Although we aim not to be a discount store, we will always try to offer our customers the most competitive prices and discounts where we can. We also regularly offer competitions and rewards via our Facebook and Twitter
SPECIALISTS IN THE MARKET
We are a specialist retailer with the goal of being 'The UK's best one stop shop for top quality, natural fibre lifestyle and outdoor clothing and footwear from ethical and sustainable brands.'
STRIVING TO BE DIFFERENT
We don't want to follow in our competitors footsteps, but want to stand alone and stand out with our products, our brands, our values and our customer service.
Everyone here at Nature Shop is passionate about what we do and our vision as a company and we hope this is portrayed in our ethics and service to our customers.
Thank you for your support and continued interest in Nature Shop. We know how important you are to us and without our fantastic customers and your support, Nature Shop just wouldn't be able to do what we do.