Delivery Info
CHRISTMAS 2024 RETURNS ACCEPTED UP TO JANUARY FRIDAY 12TH - 2025
UK Delivery
Royal Mail Tracked 48 (2-4 working days) = £3.95
Courier Next Working Day Delivery = £7.50*
FREE Royal Mail Tracked 48 delivery for orders over £75
*Please note Next working day does not include Saturdays. If you need your order delivered on a Saturday please email us for a delivery quote.
**Please note, the above delivery times are from the date of dispatch not the date of order. Orders will be dispatched within 1-2 working days of the order date. Please email us if your order is urgent.
Please note: we are open Monday-Friday 8am-5pm. Orders will be dispatched within 1-2 working days. Please email us if your order is urgent.
International Orders
We have shipping currently set up for Europe, USA and Canada for parcels up to 2kgs. If your country isn't showing a shipping option available, or if your parcel is heavier than 2kg please email hello@natureshop.co.uk and we will provide you with a postage quote
Europe Delivery
Royal Mail Tracked - 0 - 1kg = £12.00
Royal Mail Tracked - 1.01 - 2kgs = £15.00
USA/Canada Delivery
Royal Mail Tracked - 0 - 1kg = £15.00
Royal Mail Tracked - 1.01 - 2kgs = £20.00
International Shipping:
We advise our overseas customers (including Europe) to note that orders shipped overseas are sent on a delivery duty unpaid basis. Please check with your local government customs office, prior to placing an order, if you need to pay import duty or any additional taxes that may apply to your country of delivery. Nature Shop does not accept any liability for additional taxes and charges relating to clearing your goods through customs. These are the responsibility of the customer. This also applies to goods returned by the customer.
CHRISTMAS 2024 RETURNS ACCEPTED UP TO JANUARY FRIDAY 12TH - 2025
Returns
Christmas returns are accepted up until Friday the 12th of January 2025.
After this date, usual returns of 14 days from the dispatch date will apply.
Please follow the below return instructions:
- Include either the original invoice or a note showing your name and order number
- Items must be in the original condition and packaging.
- Post the items either in the original mailing bag turned inside out or a suitable mailing bag.
- Post to the below address, we recommend you ask for proof of postage as we cannot take responsibility for any products until they are received back at our warehouse. Returns postage is at the cost of the customer.