Why shop with our small business?
We have now been running for almost four years but remain a small independent family run business. So when you buy from us, you buy from real people. You support a local business, the UK economy and two families.
When you shop with Nature Shop you will get:
PERSONAL CUSTOMER SERVICE
We pride ourselves on giving traditional, excellent and personal customer service. Whether you contact us by phone, email, live chat, social media or our online contact form, we strive to get back to you straight away with whatever you may need.
A COMPANY WITH A CONSCIENCE
We are a company with a conscience and are passionate about supporting brands with strong ethical and environmental values. We only stock brands that offer traceability/visibility in their supply chain, have ethical manufacturing processes as well as, whenever possible, use sustainable fabrics, whether these be natural fibres, recycled or recyclable fabrics.
A COMPANY WITH EXTENSIVE KNOWLEDGE ON THEIR PRODUCTS
We are specialists of natural fibre clothing for the outdoors, travel and leisure. Before stocking a brand we learn everything about them and wear the products ourselves. This ensures that not only do all the brands we stock fit in with our company beliefs 100% but we also have an extensive knowledge of all the products we stock.
AN EXCELLENT SHOPPING EXPERIENCE
Our customers are so important to us and we will not treat you like a number. We do everything we can to ensure shopping with Nature Shop is enjoyable and satisfying from the ease of navigating our website, our stress free exchanges, to listening and helping you make decisions when you call.
A REWARDING EXPERIENCE
Although we aim not to be a discount store, we will always try to offer our customers the most competitive prices and discounts where we can. We also regularly offer competitions and rewards via our Social media channels
We don't want to follow in our competitors footsteps, but want to stand alone and stand out with our products, our brands, our values and our customer service. We encourage our customers to buy better quality products that last longer, season after season, long enough to tell a story.
Thank You from the Nature Shop team for all your support