Evercreatures Returns Process

EVERCREATURES RETURNS PROCESS

Please note: ALL returns & exchanges will be subject to an £8 admin charge by Evercreatures so please choose style and size carefully. £8 will be deducted from any refund processed, or charged before any exchange is made. See below for return instructions. 

 

RETURN FOR REFUND: 
1. Make sure item(s) are in the original condition and packing
2. Complete Evercreatures returns form and place this and the item(s) into a courier bag or original postage bag. 
3. Post to: Evercreatures, Manor Farm Barns, Miningsby, Lincs, PE22 7NN. Returns postage is at your cost, please keep proof of postage.
4. Your refund will be processed within 5 working days of being received back at the Evercreatures warehouse. An £8 admin charge will be deducted from your refund amount. 

 

RETURN FOR EXCHANGE: 
1. Email contact@natureshop.co.uk and let us know what size/style you would like in exchange. We will then contact Evercreatures to put this exchange aside for you while awaiting your return. 
2. An £8 admin charge is required from Evercreatures so we will send you a Paypal money request for payment. You can pay this using an existing Paypal account or by card. Once paid we will mark this against your exchange order.
3. Make sure item(s) are in the original condition and packing
4. Complete Evercreatures returns form and place this and the item(s) into a courier bag or original postage bag. 
5. Post to: Evercreatures, Manor Farm Barns, Miningsby, Lincs, PE22 7NN. Returns postage is at your cost, please keep proof of postage.
6. Once your original item(s) are received back at the Evercreatures and the admin charge has been paid your exchange order will be dispatched. 

 

 

 

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