Why shop with a small business??
Posted: Oct 05 2016
We believe in exceeding Customers Expectations!
Here at Nature Shop we are a small team with huge hearts! We are massively passionate about what we do and the service we give to our customers. We believe in great personal customer service and although we are small we will always give our customers the best possible customer experience we can...........and never just treat you like a number.
Our intention is to encourage people to get active and get outdoors no matter the weather! And we know that you need the right kit on to enjoy it. You want to be warm (in the winter), cool (in the summer), dry and comfortable and that is when you'll enjoy being outdoors..........and that is where our brands come in.
We only stock top quality gear from great reputable brands that are not only producing fantastic clothes and footwear, but doing it in a way they can be proud of. Nature Shop loves the brands we stock and how, with their ethical and environmental policies, they conduct themselves as companies.
We believe that the small things do matter and if we all try to do our share, no matter how big or small, then we are all contributing to making a difference and creating a better future for ourselves and the generations to come.
Why shop with Nature Shop?
Nature Shop is a family owned, small and independent online retailer, we are passionate about what we do and we love what we do.
UK OWNED AND OPERATED
We are UK owned and operated, contributing directly to the UK economy and helping to rebuild our local and national economies.
PERSONAL CUSTOMER SERVICE
We pride ourselves on giving traditional, excellent, 'personal' customer service to our treasured customers. Whether you contact us by phone, email or our online contact form, we strive to get back to you straight away with whatever you may need.
COMPANY WITH A CONSCIENCE
Nature Shop is a company with a conscience and environmental and social responsibility is what drives us! We believe that if you have fun and are passionate about what you do you will be successful.
BELIEVING IN WHAT WE DO
Before stocking a brand we learn everything about them and we always try out the products. This ensures that not only do all the brands we stock fit in with our company beliefs 100%, but we also have an extensive knowledge of all the products we stock.
EXCELLENT SHOPPING EXPERIENCE
Our customers are vitally important to us and we will not treat you like a number. We do everything we can to ensure shopping with Nature Shop is enjoyable and satisfying from the ease of navigating our website, our stress free exchanges, to listening and helping you make decisions when you call.
REWARDING OUR CUSTOMERS
Although we aim not to be a discount store, we will always try to offer our customers the most competitive prices and discounts where we can. We also regularly offer competitions and rewards via our Social media channels
SPECIALISTS IN OUR MARKET
We are a specialists of Natural Fibre clothing for the outdoors , leisure and travel, with the goal of being 'The UK's best one stop shop for top quality outdoor and leisure clothing and footwear from ethical brands with strong environmental and social policies.’
STRIVING TO BE DIFFERENT
We don't want to follow in our competitors footsteps, but want to stand alone and stand out with our products, our brands, our values and our customer service. We encourage our customers to buy better quality products that last longer, season after season, long enough to tell a story.
Life is too fast these days so slow down and enjoy what you do. Everyone here at Nature Shop is passionate about what we do and our goals as a company and we hope this is portrayed in our ethics and service to our customers.