Help & Contact
Offering excellent customer service is important to us, and we are dedicated to making your online shopping experience easy and fun. The navigation in this section will lead you to much more information about us, our policies and our guarantees.
Have a question for us?
If you have any feedback or questions, please don’t hesitate to contact the Nature Shop support team. You can also send us messages on Twitter and Facebook. We’d love to hear from you and we are happy to help. You will receive a reply to your email as soon as possible. Please email us at support@natureshop.co.uk
Customer Support Enquiries
| New Zealand Residents | 0800 88 20 13 (NZ Office) |
| United Kingdom Residents | 0800 1488 700 (UK Office) |
| Australian Residents | 1800 006 491 |
| Rest of World | 0044 2033 188 653 (UK Office) |
| 0064 7 574 3601 (NZ Office) |
Company Details
| UK Warehouse | Nature Shop Ltd Unit A3 Dominion Way Rustington Trading Estate Rustington West Sussex BN16 3HQ United Kingdom |
| NZ Warehouse | Nature Shop Ltd 2 Rerewai Place Mt Maunganui Tauranga 3116 New Zealand |
